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More Things to Know About Payment Processing Companies

Payment processing companies have a lot of things in common. They will all have similar applications and fees for similar services. There are differences in features that payment processing companies will offer. Customer service will also differ between companies. Once you compare the similarities, you will need to compare the different features and their customer service departments.

These are some of the features that different payment processing companies will offer:

  • Virtual terminal-this is the screen where customers put in their private (protected) information and payment information. This must be a secure website page
  • Payment gateway-this is where verification occurs and the transaction is either approved or declined. There may be only one gateway or the option for more than one.
  • Merchant accounts-the funds from customers go into the merchant account. This is needed to accept payments. These are set up between a financial institution and a retailer.
  • POS credit card swiper-this will manually scan a credit card at the point-of-purchase at a retail location. This is needed when electronic swiping machines are down for any reason.
  • Account clearance time-this is the number of days it takes for a transaction to clear after the card information is entered.
  • Echecks-customers can use a check online for a transaction
  • Shopping cart availability-some processing companies requires a shopping cart for e-commerce site and will offer a secure shopping cart with their processing services.
  • Recurring billing-payments are automatically set up to come out for recurring future charges.
  • Address verification-address is verified by payment gateway.
  • Real time processing-verification takes seconds with real time processing and begins as soon as the customer presses the enter key.
  • Secure socket layer (SSL)-protects credit card data and safely moves credit card (and other protected and personal information) with a 128-bit encryption method
  • Card verification value (CVV2)-the small 3-4 printed number on the card that is never on a receipt and not included in the information on the magnetic strip.
  • Types of credit cards accepted-different processing companies will accept all or some of the following cards; Visa, Master Card, American Express, Discover, and debit cards.

Some of the features may be built into the standard fees or they may have charges to be included in the processing package. Make sure you are clear what is and what isn’t included.

Calling at random times with random questions is the best tests customer service. Save this for when you are down to a few potential payment processing companies.

Merchant Data Systems has professionals ready to help you set up safe and secure payment processing. You can go to MerchantDataSystems.com to find out more. Contact a representative today or fill out an application.


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